An open meeting of IAOP Russian Chapter was held on 10th Oсtober in the conference hall of Association of Managers. During this meeting it was decided to appoint Sergey Tiunov, general director of outsourcing division BDO in Russia, a co-chairman of IAOP Russian Chapter.

Within this event the master class of Matthew Shocklee, COP, IAOP Global Ambassador, was held. Mr Shocklee’s speech was dedicated to IAOP’s programs on certification of specialists on outsourcing and method of quality evaluation of outsourcing Client-Provider relations.

Representatives of Association of strategic outsourcing ASTRA, Siemens, Softline, Jet Infosystems and other companies took part in the meeting as well.

Sergey Tiunov:  «I have been working in the sphere of BPO since the beginning of 90’s of previous century, and for the last 6 years – in BDO Group. I have witnessed establishment and development of Russian outsourcing market. Russian market of accounting functions outsourcing is now valued at 3.8 billion rubles – in the scale of economics it is a very small amount and it means that there is a great opportunity of further growth. In IAOP I represent BDO Group as one of the leaders of Russian BPO market and as a part of international chain, where BPO is being developed actively.  An experience of outsourcing in other countries that is accumulated in IAOP undoubtedly is very useful for us, but we definitely will adapt it to our Russian realities».

Information

IAOP® is the global, standard-setting organization and advocate for the outsourcing profession.
With a global community of more than 110,000 members and affiliates worldwide, IAOP is the leading professional association for organizations and individuals involved in transforming the world of business through outsourcing, offshoring and shared services. Our client-side members are, on average, responsible for $60 million per year of outsourcing spending with some overseeing outsourcing programs in the billions of dollars.
85 percent of IAOP members credit IAOP for improved outsourcing outcomes at their organizations and 93 percent of IAOP’s Certified Outsourcing Professionals® (COPs) say that the designation has had a positive impact on their careers.

Russian Chapter IAOP was established in 2010 by IAOP global member, Accenture Company. Main goals of Russian Chapter are to contribute into development of civilized outsourcing relationships in Russia, to provide an efficient exchange of information between outsourcing providers and consumers, to adapt methodology of IAOP for effective application in Russia.